The person whose name appears on the Booking Form agrees to take full responsibility for ensuring that all members of the party adhere to the Conditions of Let set out below:
The number of people occupying the Property is limited to 14.
To secure a booking, you must pay a 20% deposit with the remainder of the payment due 6 weeks before arrival.
Please notify us of any cancellation in writing.
If a cancellation is received more than 6 weeks before the arrival date, a full refund of the deposit will be made.
If a cancellation is received less than 6 weeks but more than 3 weeks, a 50% refund will be made. If we manage to find a replacement booking for the same period, we might be able to refund more.
If a cancellation is received less than 3 weeks no refund will be made unless we are able to find another booking for the same period.
To safeguard against cancellation charges & other unforeseen eventualities we strongly recommend Travel Insurance.
In the event of a circumstance of “Force Majeure”, we shall be entitled to suspend this Contract until such time when the circumstances constituting Force Majeure have disappeared. Any delegate’s reservation confirmed for the event on a date within the period of Force Majeure may be cancelled by us by written notice. Each Party shall nevertheless use its reasonable endeavours to alleviating the effects of such circumstances constituting Force Majeure, including agreeing upon alternative arrangements. A Force Majeure event could prevent you from enjoying your holiday, which is why it is essential that it is part of your travel insurance cover.
Should the Property, subsequent to booking, become unavailable through any cause, you must accept that our liability is limited to the amount of any rent paid.
You accept that the responsibility for personal property of guests occupying the accommodation is solely theirs. All vehicles are also left at the guests risk. Guests agree to absolve us of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury arising from any causes whatsoever.
You agree to use the Property solely for its intended purpose as accommodation and to accept our right to refuse to hand over the Property to any person deemed unsuitable to take charge. Causing a nuisance or disturbance to neighbours or other guests, unreasonable behaviour or disrupting the running of the business may result in us requesting you to leave.
If you are planning a party, please contact us before booking and we will discuss with you if our property is suitable for your intended use.
You agree to allow us access to the Property at all times.
You must respect and look after your accommodation during your stay and you must leave the Property clean and tidy. Please let us know of any damage or breakages so we can repair or replace them for the next guests. We reserve the right to charge for any damage or breakages on the card used to book.
You must vacate the Property by 10.30am at the latest on your day of departure unless special arrangements have been made with us. This is to allow us to prepare the Property for the next guests.
Guest arrival time is from 4pm onwards. Please contact us if you would like to arrive earlier.
The use of your own personal electrical equipment is out of our control from a Fire Assessment Regulation perspective, and must therefore be at your own personal risk.
Bookings cannot be accepted from persons under eighteen years of age.
We reserve the right to refuse a booking without giving any reason.
We reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.
If you would like to bring your pet with you, please inform us before your stay. We do not allow any pets in the bed room.
Pets in the bunkroom or smoking anywhere on the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to and any damage or extra cleaning caused by pets or smoking will be at the expense of you.
Damage to property – Please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. In the event that you notice damage in your accommodation please let us know immediately so that we can take the appropriate action. If there have been any breakages during your stay, we would be grateful if you could advise us before you leave. We know accidents happen but if we believe the damage was done intentionally, we will charge for the repair. The accommodation will be inspected at the end of the stay & you may be charged for any loss or damage found.
Please remember to lock the doors and close the windows when you leave your property unoccupied.
Breakfast is included in your stay and is served between 8am-9.30am. Please inform us of any dietary requirements before your stay. If you would like to eat earlier/later, please let us know.
There is a fridge, kettle, toaster and microwave but no cooking facilities available to guests.
Dinner and Packed Lunches should be booked no later than two weeks before your stay.
All bedding is provided but please bring your own towel.
The guest may in no circumstance re-let or sublet the property, even free of charge.
The internet connection is available (at no extra cost) subject to technical availability. Due to our rural location, we can not guarantee a connection at all times.
We shall not be liable for any temporary defect or malfunction of any equipment, machinery or appliance in the building or grounds.
Children under 18 must be supervised by their parents/guardians at all times.
We reserve the right to terminate a holiday without compensation where the unreasonable behavior of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others.
We reserve the right to make reasonable amendments or additions to these terms and conditions without notice.
If, upon arrival you feel that there are reasonable grounds for complaint we must be notified immediately so that, if possible, appropriate action can be taken during your stay. If a reason for complaint should arise during your stay, you must similarly contact us as soon as the problem arises. No complaints will be considered after completion of your stay, unless we were informed when they arose.
This property is privately owned. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own house.
When visiting Lodge Dinorwig we recommend that you follow the road through Deiniolen as it is a well lit two-lane road and the most direct/quickest route to us.
Another route, which your satnav may recommend, comes up through Fachwen from a village called Bryn Refail. Please be aware that this is a single-track road with very few passing places and it is poorly lit with numerous bends - we do not recommend this route.